PoP, GPON, BGP, AQM, MoCA — what these mean and when they actually affect you.
Why it matters
We get this question often enough that it deserved a longer answer. The short version is in the headline; the rest of this post explains the why.
Our team has spent the last few years thinking about this and shipping changes based on what we learned. The trade-offs are not always obvious, and reasonable people land on different answers depending on context.
What we are doing
This is the kind of thing we like to talk about publicly. Where we are early, we share the math. Where we are wrong, we say so. We would rather customers trust us to communicate honestly than wish away every problem.
"The best way to be trusted is to be trustworthy in small things first." — engineering team motto
What it means for customers
- No action required if you are on a current plan — changes apply automatically.
- If you want to opt out, controls are in your account settings.
- If you see anything strange, please tell us.
We keep an open changelog of everything we ship to the network. If you would like to be alerted when we publish postmortems or major changes, subscribe to the RSS feed at /blog.rss.