Outage history

Recent incidents across the FaultLine network. For live status see the system status page.

All systems operational

Recent incidents

DateAreaDurationCauseImpactStatus
2024-11-08
INC-2024-1108
Marana, AZ2h 28mUpstream peering fault at IXP~2,400 customers, no data lossresolved
2024-10-23
INC-2024-1023
East Tucson1h 16mPower loss to PoP~1,200 customersresolved
2024-10-14
INC-2024-1014
Oro Valley1h 38mCable plant amplifier failure~800 customersresolved
2024-09-26
INC-2024-0926
Sahuarita26 minRouting software bug, rolled backBrief packet loss for ~4,000 customersresolved
2024-08-14
INC-2024-0814
Vail / Corona de Tucson1h 33mFiber cut (third-party construction)~600 customersresolved
2024-07-31
INC-2024-0731
Central Tucson36 minBGP session flap with upstreamMostly transparent, minor latency spikeresolved
2024-06-08
INC-2024-0608
Marana / Avra Valley2h 34mStorm damage to aerial fiber~3,500 customersresolved
2024-04-19
INC-2024-0419
Northwest Tucson4h 12mBackhoe-cut backbone fiber~5,200 customers, partial restoration via redundant pathresolved
2024-03-22
INC-2024-0322
South Tucson36 minCMTS reboot following software update~900 customersresolved
2024-01-28
INC-2024-0128
Phoenix metro (Glendale)1h 45mPower utility transformer fault~1,100 customersresolved

Historical incidents older than 12 months are archived. Contact support for a copy.

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Real-time service health across all subsystems.

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SLA & credits

Business plan SLA, service credit math, exclusions.

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