Outage history

Recent incidents across the FaultLine network. For live status see the system status page.

All systems operational

Recent incidents

Date	Area	Duration	Cause	Impact	Status
2024-11-08 INC-2024-1108	Marana, AZ	2h 28m	Upstream peering fault at IXP	~2,400 customers, no data loss	resolved
2024-10-23 INC-2024-1023	East Tucson	1h 16m	Power loss to PoP	~1,200 customers	resolved
2024-10-14 INC-2024-1014	Oro Valley	1h 38m	Cable plant amplifier failure	~800 customers	resolved
2024-09-26 INC-2024-0926	Sahuarita	26 min	Routing software bug, rolled back	Brief packet loss for ~4,000 customers	resolved
2024-08-14 INC-2024-0814	Vail / Corona de Tucson	1h 33m	Fiber cut (third-party construction)	~600 customers	resolved
2024-07-31 INC-2024-0731	Central Tucson	36 min	BGP session flap with upstream	Mostly transparent, minor latency spike	resolved
2024-06-08 INC-2024-0608	Marana / Avra Valley	2h 34m	Storm damage to aerial fiber	~3,500 customers	resolved
2024-04-19 INC-2024-0419	Northwest Tucson	4h 12m	Backhoe-cut backbone fiber	~5,200 customers, partial restoration via redundant path	resolved
2024-03-22 INC-2024-0322	South Tucson	36 min	CMTS reboot following software update	~900 customers	resolved
2024-01-28 INC-2024-0128	Phoenix metro (Glendale)	1h 45m	Power utility transformer fault	~1,100 customers	resolved

Historical incidents older than 12 months are archived. Contact support for a copy.

Call 1-800-FAULTLINE or open a ticket.

Real-time service health across all subsystems.

Business plan SLA, service credit math, exclusions.